Fulltime – Maternity cover, Gdańsk, Poland

We are looking for an enthusiastic individual who can demonstrate experience of working in a procurement environment, has attention to detail, can communicate effectively and build relationships with colleagues. You will need to be able to work on your own initiative within defined policies and procedures and be able to develop excellent working relationships with people at all grades.

You will be supporting the purchasing and procurement activity through appropriate monitoring of order book execution, securing on time deliveries and cointainers inbound volume control in line with warehouse capacity.
This post will also provide line support for the Customer Service Teams in terms of expected inventory delivery dates.

What are you going to do?
• Assist planning by performing various administrative tasks;
• Update purchase order confirmation date;
• Secure availability by active suppliers chase to ensure timely receupt of purchased materials;
• Control inbound containers in line with warehouse capacity;
• Maintain purchase/logistics data in AX Dynamics (ASN);
• Monitor delivery performance and delays;
• Rate vendors on performance;
• Perform/execute various reports related to open orders and supplier performance;
• Participate in various procurement projects.

What do you bring?
• Ability to relate operational execution of task by securing goals and objectives;
• Data driven attitude;
• Analytical and pragmatic, being able te oversee complex matters by applying analitical skills;
• Fluent in English;
• Experience with Supply Chain within an international trading organization;
• Experience with automotive sector will be an advantage;
• Bachelor degree in Supply Chain or Economics;
• Knowledge of AX Dynamics will be an advantage;
• Able to wrok independitly and also within a team.

About NRF
NRF has been a leading manufacturer and supplier of cooling products for the automotive, marine and industrial sector since 1927. NRF is one of the market leaders when it comes to the design, production and distribution of aftermarket products in the field of heating, cooling and airconditioning systems for cars, trucks and industrial applications. The company is present all over the world with sales units in Spain, Italy, France, Benelux, Germany, Poland and USA. NRF has also 3 factories within Europe as well as productions units in India. At NRF you will work in an inspiring and challenging work environment, where team spirit plays an important role. Together we face new challenges and search for the best solutions. NRF wants to continuously develop itself as an organization and is constantly looking for opportunities to further personalize.

Job application
Please send any questions about this vacancy or your application and motivation to Aleksandra Jaworska (hr@nrf.eu).

Fulltime, Gdańsk, Poland

NRF is a manufacturer of heat exchange products for automotive, marine and industrial applications, distributing cooling and a/c parts globally with a focus on the European and US aftermarket. NRF employs 400 people, has a turnover exceeding 90Mln Euro and is owned by the significantly larger Banco Holding, listed on the Indian stock exchange.

NRF Poland located in Gdansk is one of NRF’s largest aftermarket operations, including almost 7000m2 warehouse and central functions such as product data management. The product data management team will be expanded with a Product Manager, to expand and maintain NRF’s product data.

Job description
The Product Manager supports product development and sourcing  and reports to the head of product management. The job involves all activities related with NRF product catalogue and ensure that it’s customer’s requirements. The Product manager closely collaborates with all colleagues from the Product Management team and Product Data Specialist also with the purchasing and product validation department. He reports to the head of the product team.

Main tasks:
• Initiate sourcing or development of product at supplier together with purchasing;
• Crossing (Xref) of the NRF offer in relation to global competition and OE products;
• Analysis of the product portfolio, including suggestions for withdrawing non-rotating products and introducing new ones to the offer;
• Cooperation with the sales department and customer service department in the field of product information;
• Contact with customers / suppliers in the field of technical product issues
• Introduction of solutions that improve the operation of corporate processes in the field of database management and product lifecycle
• Participation in global company projects in the field of product management;
• Support sales during customer visits several times a year.

Requirements
• You have good communication skills and a strong problem-solving ability. You dare to question things, as well as think and act quickly;
• Technical and/or commercial educational background;
• Minimum 5 years product management experience in either automotive or off highway aftermarket;
• Being familiar with electrical /electronic auto-parts would be an advantage;
• Speaks and writes English fluently;
• Have great “public speaking” skills;
• Analytical but pragmatic;
• Team Player;
• Lives within reasonable commuting distance from Gdansk, or is ready to move.

We offer:
• Working in an international organization with an open and informal culture;
• An opportunity to further develop yourself in the aftermarket and in product management;
• Competitive labor conditions;
• Medical coverage;
• Vacation bonus.

Job application
If you are interested in this challenging position, we would like to receive your CV and motivation. You can send this to Aleksandra Jaworska (hr@nrf.eu). If you have any questions, please contact us. For more information, visit our website www.nrf.eu.

Fulltime, Milsbeek, the Netherlands

Are you a proactive and motivational team leader in customer service with an interest in developing people? Do you want to take our customer service team to a higher level and contribute to the development of our dynamic and international organization? Then we are looking for you!

In order to continue to serve our growing number of customers, we are looking for an enthusiastic Customer Service Manager to supervise our Customer Service team and improve processes and coorporation with other departments in the company. In this role you will be responsible for providing direction to the day-to-day activities of the Customer Service employees, which are focused on identifying and meeting international customer needs. After an introduction period you will be the expert in handling request  related to orders, supply chain and customer satisfaction. You will help the team to set the right priorities, train them on customer excellence and encourage professional & personal growth. Your challenge consists in taking the team to a higher level from order processing to real customer service.

Your core responsibilities:
• participate, coordinate and supervise the daily activities of the team at international level
• positively lead and influence team members to partner together to achieve individual and business goals
• project management of Customer Service related projects
• partner with Supply Chain to provide proactive support for all aspects of service to the customer
• initiate and implement continuous improvement initiatives and focus on more efficient and effective processes to increase the quality of our customer service and achieve long term customer satisfaction.

What do we expect?
In order to be successful in this role you need to be organized and able to keep an overview. As our customer service manager you have a clear vision about what great customer service is and how you want to develop this in the future. You have the skills to mentor, develop and coach team members to achieve performance expectations. In addition, you are able to deal with pressure and to manage tasks and projects until completion. Furthermore you:
• have a bachelor degree or equivalent ability
• have proven leadership experience in customer service
• have an affinity with technical products and good competence in data analysis
• have knowledge of MS Office, knowledge of SAP or AX/Microsoft Dynamics is a plus
• have strong communication skills and a good proficiency in English, German and Dutch.
• have a good level of stress resistance and the ability to deal with different parties and projects and to prioritize correctly.

Offer
Working at NRF means working in a dynamic international organization with an open and informal culture. We offer you an opportunity to further develop yourself in the Automotive Aftermarket, under competitive employment conditions, including 27 holidays and 13 ATV-days, a collective pension scheme and an interesting bonus allowance.

About NRF
NRF has been a leading manufacturer and supplier of cooling products for the automotive, marine and industrial sector since 1927. NRF is one of the market leaders when it comes to the design, production and distribution of aftermarket products in the field of heating, cooling and airconditioning systems for cars, trucks and industrial applications. The company is present all over the world with sales units in Spain, Italy, France, Benelux, Germany, Poland and USA. NRF has also 3 factories within Europe as well as productions units in India. At NRF you will work in an inspiring and challenging work environment, where team spirit plays an important role. Together we face new challenges and search for the best solutions. NRF wants to continuously develop itself as an organization and is constantly looking for opportunities to further personalize.

Job application
Please send your application or your request for additional information to Ms. Samantha Mokkink, Human Resources: HR@nrf.eu

Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.

Fulltime, Gdańsk, Poland

Do you like to set and maintain standards for product quality while also ensuring that procedures are in place to assure compliance with those standards? Then NRF is looking for you!

NRF has been a leading manufacturer and supplier of cooling products for the automotive, marine and industrial sector since 1927. NRF has sales, distribution and production locations worldwide and is located in The Netherlands, Germany, France, Spain, Italy, Poland and the United States, among others. We are looking for an ambitious and driven Quality Engineer in Gdansk, Poland.

Job description
As a Quality Engineer you are involved in all processes and watch over the product quality. You will perform random inspections on incoming goods, on own produced items as well performing final inspections before the products leaves the factory towards our customer. You will work closely with our Process Engineer and production employees to ensure high product quality. You constantly think in solutions and initiate improvements to improve the product quality. In the case of complex, structural improvements, you set up a project team in which you participate intensively or lead. Furthermore, you participate in international cross-factory teams related to new processes. Next to quality, you keep an eye on Health, Safety and Environment matters.

What are your responsibilities?
• You inspect and approve incoming materials by confirming specifications, conducting visual and measurements tests, and rejecting and returning unacceptable materials;
• You inspect in-process production by confirming specifications, conducting visual and measurement tests, returning products for re-work, and confirming re-work;
• You approve finished products by confirming specifications, conducting visual and measurement tests, returning products for re-work, and confirming re-work;
• You document inspection results by completing reports and logs, summarise re-work and waste, and inputs data into quality database;
• You keep measurement equipment operating by following operation instructions and calibration requirements, and calling for repairs;
• You maintain safe and healthy work environment by following standards and procedures, and complying with legal regulations;
• You update job knowledge by participating in educational opportunities and reading technical publications;
• You accomplish quality and organization mission by completing related results as needed;
• You execute Safety audits and audits as per ISO9001 and ISO14001.

What do we ask for?
• You have good communication skills and a strong problem-solving ability. You dare to question things, as well as think and act quickly;
• You have comparable work experience in a production environment;
• You have a bachelor degree in Mechanical Engineering;
• You have a good written and verbal communication skills;
• You have experience in problem solving methods (8D, A3, etc.);
• You have experience in PPAP and FMEA;
• You pay attention to detail;
• You present analytical and documentation skills;
• You have experience in welding (preferably aluminium);
• You present reporting skills;
• You have min 3 years of experience in Quality Management standards: ISO9001; ISO14001;
• You have experience in automotive quality processes;
• You speak English fluently.

What do we offer?
We offer you a full-time employment in a successful and dynamic organization, which specializes in the most advanced heat exchange systems. A great opportunity to further development yourself as a Quality Engineer in an international organization. You get room for growth and development. NRF offers a working environment with an open and informal atmosphere where you will work together on ambitious  goals. An appropriate salary, including space for training and personal development. Benefits such as participation in group schemes are also possible.

Job application
If you are interested in this challenging position, we would like to receive your CV and motivation. You can send this to Aleksandra Jaworska (hr@nrf.eu). If you have any questions, please contact us. For more information, visit our website www.nrf.eu.

Fulltime, Milsbeek (Area Kleve)

Does a dynamic technical environment excite you? Do you want to provide high level service to our customers every day, while working together with the customer service team of an international organization? Then read on!

For our location in Milsbeek we are looking for 2 positive Customer Service Employees to join our team. With your enthusiasm and positive attitude you are the first point of contact for the customer and your colleagues. You know how to respond to customer demand in a prompt and professional manner. You are familiar working with ERP systems and Excel and enjoy diversity in your tasks. Performing data analyses energizes you and you enjoy problem solving by researching and getting to the bottom of issues. You do not shy away from difficult (telephone) conversations and are able to handle these in both English and Dutch. You set (and adjust) priorities for each day and no task is left unanswered or without action. You hold yourself to made agreements, are very precise, help your colleagues during busy times and continuously offer improvement proposals to grow as a Customer Service employee and as a team.

What are you going to do?
• You are responsible for the correct processing of orders;
• You independently make calculations and quotes and follow them up;
• You coordinate customer back orders and ensure that we achieve budgets for the month;
• Handling and coordinating complaints and guarantees;
• Collaborate with (international) colleagues to provide the best service;
• Analyzing data and proactively deploying follow-up actions.

What do we ask for?
• You are a strong communicator and result oriented. You have an excellent command of Dutch and English language, both orally and in writing. German language is an advantage;
• You have a positive attitude and you go the extra mile when the work requires it;
• You have at least MBO (or similar) working and thinking level and 3 years of experience in a similar position;
• Affinity or experience working with technical products or in a technical environment is a plus;
• You are stress resistant and you can focus on your tasks in a dynamic environment;
• You have excellent knowledge of MS office. Knowledge of Microsoft AX and a ticket system is an advantage.

What do we offer?
We offer you a full-time employment in a successful and dynamic organization that specializes in the most advanced heat exchange systems. We offer you room for growth and development, where your qualities and talents are valued. Of course we offer you a competitive salary. We also offer favorable benefits, such as 27 vacation days and 13 schedule-free days, a collective pension scheme and a profit-sharing scheme.

About NRF
NRF has been a leading manufacturer and supplier of cooling products for the automotive, marine and industrial sector since 1927. NRF is one of the market leaders when it comes to the design, production and distribution of aftermarket products in the field of heating, cooling and airconditioning systems for cars, trucks and industrial applications. The company is present all over the world with sales units in Spain, Italy, France, Benelux, Germany, Poland and USA. NRF has also 3 factories within Europe as well as productions units in India. At NRF you will work in an inspiring and challenging work environment, where team spirit plays an important role. Together w face new challenges and search for the best solutions. NRF wants to continuously develop itself as an organization and is constantly looking for opportunities to further personalize.

Job application
Please send any questions about this vacancy or your application and motivation to hr@nrf.eu, Heleen van Amerongen, HR Employee.

Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.