Privacy Statement



NRF B.V., Nederlandse Radiateuren Fabriek (hereinafter referred to as “NRF” or “us” or “we”) respects your privacy and processes personal data as a data controller in accordance with the European General Data Protection Regulation (hereinafter referred to as “GDPR”).  Since 2010 NRF has become part of Banco Products India Ltd. (hereinafter referred to as “Banco”). As the owner of NRF, Banco has access to all company data, including personal data.

This Privacy Policy was last updated on 25 May 2018. We may unilaterally change or update this Privacy Policy by amending this page, so make sure you check this page from time to time. If there are substantive adjustments made to this Privacy Policy, a clear notification will be made available on our website.

In this Privacy Policy we explain:

  • what personal data we collect and how;
  • for what purposes and on what grounds we process your personal data;
  • how long we keep your personal data;
  • who we share your personal data with;
  • how your personal data is protected;
  • the rights you have as data subject;
  • our use of cookies;
  • how you can contact us.

Personal data is any information relating to an identified or identifiable natural person. Personal data that we process may include:

  • Basic information such as your first and last name, prefix, title;
  • Contact details such as your e-mail address, postal address and phone number;
  • Data related to the device you use to visit our website, such as an IP address;
  • Data related to your visit to our website;
  • Personal data you provide us for the purpose of attending events or meetings;
  • Personal data you may provide us for the purpose of a job application, such as your full name, date of birth, address, phone number, nationality, marital status and any other personal data set out in your application;
  • Any other personal data relating to you which you may provide us or that we may obtain in relation to the purposes and based on grounds set out below.

We collect this personal data because you provided this data to us. For example, you may provide data when entering into an agreement with us, by entering your data on our website, by giving us your business card (as an interested customer, business relation or prospect) or by applying for a job. The personal data is generally stored in an enterprise resource planning (ERP) / customer relationship management (CRM) system. Only employees with an actual need of access to the stored personal data in accordance of their ability and liability to fulfill their work obligations are getting this access to these systems.

NRF only collects and processes personal data, when there is a purpose for the collection to support the legal and legitimate commercial interests of NRF:


  • For the fulfilment of legislation and requirements of the public authorities, including bookkeeping acts and accounting acts, VAT and tax legislation;
  • The necessary information to fulfill NRF agreements with customers, suppliers and third parties, including delivering and receiving the specified product and or services, invoices and quality control;
  • To control and strengthen the relationship to existing and potential customers, suppliers and third parties;
  • Develop NRF business and services with an identification of customer needs and the desired improvements of our services;
  • Undertake statistical processing, business development and sales promotion under the compliance of applicable laws;
  • Administration and controlling of NRF website, webshop, newsletters, systems and applications and via retrieving data from these channels to support the above purposes;
  • To generate statistics regarding the use of the website and/or to analyse and improve the website.

Human Recourses (HR):

  • To the fulfilment of employment law, including contractual conditions and obligations;
  • The necessary information for NRF to fulfill the employment agreement with the data subject (employee);
  • The necessary information to appropriately and legally exercise the managerial rights;
  • The necessary information to support the employee’s employment at NRF and the welfare and development of the employee, including the working environment in general;
  • The necessary information to judge whether a candidate is suitable for a job position at NRF;
  • For the fulfilment of applicable legislation and the public authorities requirements of reporting;
  • Information for the use of recruitment and retention of employees at NRF, including employer branding;
  • For the fulfilment of corporate social responsibility (CSR) reporting.

Data protection and information security are a part of our corporate policy. Our employees are obliged to comply with the regulations.


NRF will not store your personal data any longer than is necessary to achieve the purposes stated in this this privacy statement or to comply with the relevant laws and regulations.


Sharing with the NRF:
The NRF head office is situated in Mill, the Netherlands. The address is Langenboomseweg, 5451 JM, Mill, The Netherlands. NRF has several warehouse and sales locations inside and outside the EU/EEA. These locations are all owned by and part of NRF. NRF shares personal data with other NRF locations, when it is necessary to fulfil the purposes mentioned in section 3.

As a result, personal data may be transferred to other countries inside as well as outside the EU/EEA. To be sharing data within the NRF, agreements are made based on the European Commission’s standard contracts with the purpose of securing an adequate level of protection of personal data.

Sharing with third parties:
In some cases NRF may also share your personal data with third parties. This may include, but is not limited to:

  • For the fulfilment of agreements with customers, suppliers and third parties; for the fulfilment of NRF agreements (for example distributors and carriers) and for the fulfilment of legislation and regulatory requirements;
  • Third parties, who as a service supplier assist NRF with solutions (for example IT-solutions) and suppliers providing consulting;
  • NRF only enters into agreements with professional suppliers, whom NRF continuously evaluates, securing that they can maintain and secure NRF personal data to an adequate level of protection.


Third parties to whom we transfer your personal data are themselves responsible for compliance with privacy legislation. NRF is neither responsible nor liable for the processing of your personal data by these third parties. To the extent that a third party processes your personal data as a data processor of NRF, NRF will conclude a processor agreement with such party that meets the requirements set out in the GDPR.

To be able to provide our services, it may be necessary for us to transfer your personal data to a recipient in a country outside of the European Economic Area. In that case, NRF will ensure that the data transfer is compliant with the applicable law.

NRF is not making personal data object to or available for sale to third parties.

NRF has taken technical and organizational measures to ensure an appropriate level of security to protect your personal data from unauthorized or unlawful processing and from loss, destruction, damage, alteration or disclosure. If you have any questions regarding the security of your personal data, or if there are indications of misuse, please contact info@nrf.eu

NRF is deleting personal data, when NRF no longer has an occupational need for processing the personal data. The period of storage of the personal data is determined according to the obligations governed by existing legislation and what is necessary to fulfil agreements with business partners as well as to document relevant information in potential complaint cases and other raised claims against or by NRF.

You, as a data subject, have a number of legal rights: 

  • Right of access. This means you can make a request to obtain access to the personal data concerning you. Please note that there may be circumstances in which we are entitled to refuse your request for access to copies of personal data, for example based on legal professional privilege;
  • The right to rectification or correction of your personal data if it is inaccurate or incomplete;
  • The right to erasure of the personal data that relates to you. Please note that there may be circumstances in which we are required to retain your data in order to meet our legal and regulatory obligations;
  • The right to object to or to request restriction of the processing. Again, there may be circumstances in which we are legally entitled to refuse your request;
  • The right to data portability. This means that you have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
  • The right to object to profiling;
  • The right to lodge a complaint with a supervisory authority;
  • The right to withdraw your consent. Again, there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.

NRF uses cookies on our website or webshop (hereinafter referred to as “website”). A cookie is a simple text file that is stored on your computer by a web browser. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that this may affect the functionality of the website. We also use cookies for analytics purposes. Cookies of this category are used to collect statistics on visitors to the website to improve the experience of the visit. Data collected is used internally and is not transferred to third parties. The website does not use any tracking cookies or advertising cookies. Cookies do not contain any personal information.

This site has been opened by NRF for information purposes only. No commercial use may be made of any data, or parts of any data, presented on this site, without the prior written permission of NRF.

Taken together, the presentation and content of this site constitute a work of intellectual property belonging to NRF and, as such, are protected by the laws currently in force. No reproduction and/or representation, be it whole or in part, may be made of this site without the prior, written permission of NRF.

The NRF brand name, the NRF logo, as well as the slogans used, are, unless otherwise stated, registered trademarks. All reproduction, use and/or modification made without the prior written permission of NRF, is liable to constitute an infringement of copyright.

Drawings, photographs, images, texts, video sequences, with or without sound, and other documents posted on the current Internet site are subject to industrial and/or intellectual property laws and, as such, are the property of NRF or of a third party having granted NRF limited permission to use them.

As such, any reproduction, representation, adaptation, translation and/or transformation, be it whole or in part, or transfer to another site are prohibited. Reproduction of these items, be it whole or in part, without the prior written permission of NRF, is strictly prohibited.

If you need further information or have any questions or complaints regarding the processing of your personal data, please contact us in via info@nrf.eu or +31485476476. NRF B.V., Langenboomseweg 64, 5451 JM, Mill, Netherlands.

All rights reserved. All texts, images, graphics, audio, video and animation files and their arrangements are subject to copyright and other laws for the protection of intellectual property. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites.


All rights reserved. All texts, images, graphics, audio, video and animation files and their arrangements are subject to copyright and other laws for the protection of intellectual property. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites.