Warranty Claim

SALES INFORMATION

Date Issue reported(Required)

Date items received

Sales Order(Required)

Reference(Required)

Dimensions

Quantity Ordered

Quantity Rejected(Required)

NRF Customer service/Sales Representative

COMPLAINT INFORMATION

Damage in transit(Required)

*Record the damages in the transportation report

Upload photos(Required)

Drop files here or

Max. file size: 50 MB.

*Record the damages in the transportation report *Attach photos: entire box and detail of the box damage; entire product and detail of the product damage

Pressure (bars)(Required)

Time (minutes)(Required)

Full Issue Description(Required)

Running hours(Required)

Working pressure(Required)

Application(Required)

Type of machine, vehicle

Upload photos(Required)

Drop files here or

Max. file size: 50 MB.

*General view of the radiator *Direct view of the problem

Upload videos(Required)

Drop files here or

Max. file size: 50 MB.

*Manufacturing label of the product *Pressure gauge for leak test *General view of the radiator *Direct view of the problem

Photo of traceability plate/label(Required)

Drop files here or

Max. file size: 50 MB.

* Provide a photo of the manufacturing label located on the side of the core (aluminum products) or under the collector (copper-brass products)

WELDING/ SOLDERING PARAMETERS USED

Aluminium

Welding Method(Required)

Type of electrode used(Required)

Gas type(Required)

Flow for Argon gas(Required)

Amperes(Required)

Wire Diameter(Required)

Preheating temperature(Required)

Copper-Brass

Sn/Pb (tin/lead); Ratio used(Required)

Welding Flux; Chemical composition and concentration(Required)

Warranty Claim

NRF is considering all customer complaints. Please provide following information to allow us to investigate any non-conforming product or service provided.

Warranty Claim (EN)

SALES INFORMATION

COMPLAINT INFORMATION

WELDING/ SOLDERING PARAMETERS USED

Aluminium

Copper-Brass